Information We Collect

Information you give us: When you place an order or contact us, we collect your name, email address, phone number, and billing and shipping address.

Payment information: Payments are handled by our payment processors, Stripe and PayPal. We never see or store your full card number. Their privacy policies cover how they handle your payment details.

Information collected automatically: When you visit our site, we and our partners collect information such as your IP address, browser type, device type, pages viewed, and how you got to our site. We collect this using cookies, pixels, and similar tools.

How We Use Your Information

We use your information to:

Process, ship, and deliver your order

Send order confirmations, shipping updates, and tracking information

Respond to questions and handle returns or refunds

Send marketing emails if you’ve agreed to receive them (you can unsubscribe anytime)

Improve our website, products, and advertising

Prevent fraud and keep our site secure

Meet legal requirements

Who We Share It With

We don’t sell your personal information. We only share it with companies that help us run our business, including:

Order and store platforms (such as Funnelish and Shopify) to process and manage orders

Fulfillment partners (such as CJ Dropshipping) to pack and ship your order

Payment processors (Stripe and PayPal) to take payment

Shipping carriers to deliver your package

Advertising and analytics partners (such as Meta) to measure and improve our ads

Email service providers to send order updates and, if you opt in, marketing emails

We may also share information if required by law, or to protect our rights or prevent fraud.

Cookies and Advertising

We use cookies and tools like the Meta Pixel to understand how visitors use our site and to show relevant ads on platforms like Facebook and Instagram. You can control cookies through your browser settings, and adjust ad preferences in your Facebook and Instagram settings. Some browsers send “Do Not Track” signals. Our site doesn’t currently respond to them.

How Long We Keep Your Information

We keep your order information as long as needed to fulfill your order, handle returns, and meet tax and legal requirements. After that, we delete it or make it anonymous.

Your Rights

Depending on where you live, you may have the right to:

Request a copy of the personal information we have about you

Ask us to correct or delete it

Opt out of marketing emails

Opt out of having your information used for targeted advertising

To make a request, email us at support@tryalignix.com. We’ll respond within a reasonable time and may need to verify your identity first.

Security

We take reasonable steps to protect your information, but no method of sending or storing data online is 100% secure.

Children’s Privacy

Our site isn’t meant for children under 13, and we don’t knowingly collect information from them. If you believe a child has given us their information, contact us and we’ll delete it.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new “Last updated” date.

Contact Us

Questions about this policy? Reach us at:
Alignix
Email: support@tryalignix.com